Professional Services

Focus Telecom implements high standards according to ISO 9002 / ISO 9001: 2008, certificated and approved by the Israel Standards Institute, as well as other global standard organizations - like IQNet
  1. Training & Seminars
    Pre-sale and post-sale training and support. Onsite Network Monitoring (Auditing). OJT & class training. Annual events of professional seminars.
  2. Maintenance & Support
    Seven-days-a-week support and response within 4 hours - 24/7 hot-line technical support. Maintenance services including maintaining emergency stocks for immediate replacement and repair.
  3. SYNC Solution Deployment & Validation
    In-country & overseas System's installation & configuration. Repair services on site and/or at service Lab.
  4. Test, Measurement & Compliance Verification
    Infrastructure inspection (inspection of antenna, cables, lightning protection, water proofing, amplifiers, grounding) - Preventive Maintenance. Site surveys. Customer support lab & faults simulations.
Help Desk
Focus Telecom is approved by the Ministry of Defense, Israel Aircraft Industries, Elbit and other defense industry and government organizations.

For more information, please contact us:
Sunday to Thursday 09:00 - 17:00 (Jerusalem time). 
Telephone: 972-4-6273111