OrecX offers the industry's most affordable, full-featured call recording and quality monitoring solution, available at about half the price of competitive offerings.
Oreka TR allows clients to search, find and categorize recordings based on time or date of call, incoming phone number, outgoing phone number or other customer requirements. The VoIP Ready Oreka TR integrates with any phone system. Access to the calls is provided with standard browsers like Internet Explorer or Mozilla Firefox, without installing any additional software. Replay of calls works with a standard Media Player. Powerful and flexible search criteria allow for immediate and accurate retrieval.
Recording and storage
Recordings retrieval can be done using the following criteria (when available):
The First Multi-tenant Hosted Recording solution on the market.
The core system component is CTIG’s award winning call recording platform. It is built upon carrier-grade architecture therefore providing five-9s availability and reliability, whilst utilising industry standard components for low cost of ownership. Deployment options include support for local and geographical redundancy as well as full compliance for industry standard regulations such as PCI DSS, Dodd Frank, HIPPA, MiFID and FCA (Financial Conduct Authority).
The feature-rich system has three variants:
SmartRecord® can be delivered direct to business customers as an on-premise solution, or to Service Providers operating hosted voice services who wish to add call recording as a service.
SmartRecord® for Service Providers is a multi-tenant, carrier-grade solution suitable for hosting in the network as a SaaS product.